What to Expect
Patient Resources
We’re so glad you’re here. Whether this is your first visit to a chiropractor or you’re continuing your wellness journey, Heirloom Health is committed to making your experience simple, supportive, and stress-free. Below, you’ll find everything you need to prepare for your first appointment—from what to expect to frequently asked questions. If you ever have additional questions, we’re just a phone call away.
Your first appointment at Heirloom Health begins with a detailed consultation. Dr. Kenzie will take time to listen to your health concerns, review your medical history, and perform a thorough examination to assess how your body is functioning. If chiropractic care is appropriate for your condition, we’ll explain our findings and begin care with your comfort and goals in mind.
What Is CLA INSiGHT™
and Why Do We Use It?
At Heirloom Health, we’re committed to providing the most accurate and personalized care possible—and that starts with a deeper understanding of how your nervous system is functioning. That’s why we use the CLA INSiGHT™ scanning technology during your initial evaluation.
This non-invasive, state-of-the-art system measures how well your nervous system is adapting to stress and managing communication between the brain and body. It provides a detailed look at areas of tension, imbalance, or dysfunction that may not yet be causing symptoms—but are already affecting your health.
The INSiGHT scan helps Dr. Kenzie create a care plan that’s tailored specifically to you. It also allows us to track your progress over time with measurable, objective data—so you can see and feel the results of your care.
No discomfort. No radiation. Just clarity and insight into how your body is really doing.
FAQs
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During your initial visit, the doctor will review intake paperwork, health history and go over any questions or concerns you might have. We will complete a thorough physical examination and neuro-spinal analysis using CLA INSiGHT® technology. The doctor will then review the assessment findings and scans to determine if you are a good candidate for care. If so, we will begin treatment at your second visit, unless further imaging or referral is needed. This approach allows the doctor to create a personalized plan of care that best supports your unique needs and goals.
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Yes. We offer both wellness membership and packages for patients who want to maintain spinal health, prevent injuries, and support long-term well-being through regular chiropractic visits.
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Yes. Dr. Kenzie uses gentle, evidence-based techniques tailored to your comfort level, age, and health needs. Chiropractic care is widely regarded as a safe, non-invasive treatment.
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Absolutely. We provide safe, gentle care for infants, toddlers, and children, tailored to their age and development.
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Heirloom Health is a cash-based practice. While we do not bill insurance directly, we’re happy to provide you with a superbill to submit to your insurance for potential reimbursement. This approach allows us to focus fully on delivering the personalized care you deserve. We gladly accept HSA and FSA as forms of payment. For patients 65+ and Medicare-eligible, we provide preventative and maintenance care only, which is not covered by Medicare.
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Scheduling is easy! Please click on the ‘Book Online’ button at the top of the page to view our current availability. You may also call our office directly at (214) 656-2760 or complete the contact form on our Contact Us page. A member of our team will get back to you promptly to confirm your appointment time and answer any questions you may have. We’re happy to help you find a time that works with your schedule!